240,184,209 messages delivered this month · 4,218 active workspaces across 38 markets · Median template approval · 18m · ▲ +34% revenue lift · 90 days post-onboarding · Now live: AI Flow Generation
240,184,209 messages delivered this month · 4,218 active workspaces across 38 markets · Median template approval · 18m · ▲ +34% revenue lift · 90 days post-onboarding · Now live: AI Flow Generation
Soneka Africa
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— About us

We build one workspace
so you can stop
stitching five tools.

Twelve products under one bill. Broadcasts, flows, inbox, templates, AI, payments — built to talk to each other from day one.

2024
founded
38
markets
240M
msgs / mo
01
— How we started
Origin story
Bengaluru + Berlin· shipping since 2024

Soneka is a proud product of Databit Limited. Established in 1994 in Kenya, Databit Limited has spent over three decades as a premier ICT, voice, and data communications leader in East Africa.

For over 30 years, Databit Limited has designed, deployed, and managed enterprise-grade communication infrastructure for financial institutions, government agencies, logistics networks, and multinational organizations

Soneka inherits this legacy of high-grade security, robust architecture, and elite technical support.

— At a glance
  • Founded Mar 2024
  • Headquarters Nairobi, Kenya
  • EU office Berlin, Germany
  • Employees 38
  • Customers 50+
  • Funding Self Funded
02
— What we believe
Five operating principles
printed on every team laptop

Strong opinions,
loosely held.

i

Per-seat is wrong.

You should pay for messages your customers receive — never for chairs in your office.

ii

Tools should talk.

Broadcasts read replies. Flows know your catalog. Analytics tag every send.

iii

Support is a human.

Email us, get a person inside 4 hours. Free plan included. Yes, really.

iv

Ship weekly, polish daily.

We deploy every Tuesday. Nothing fancy — we just refuse to break our promises.

v

Default to honest.

No dark patterns. No hidden tiers. No "contact sales" for the listed price. Ever.

04
— By the numbers
Where we are today
refreshed Jul 2026
2M
messages / month
across 38 markets
4,218
teams
shipping every day
$0
per-agent fees
and never will be
96%
CSAT
12,400 ratings
142%
net retention
over 12 months
18m
template approval
median, under 4% reject
42s
first response
SLA, business hours
99.98%
uptime
rolling 90 days

We replaced AiSensy, Klaviyo, Freshdesk, and a Zapier mess. Read rates jumped from 19% on email to 86% on WhatsApp — and agents reply 3× faster. CFO is happy.

TE
Tukutane Entertainment
Head of CX · Kenya
tools replaced
4 → 1
repeat orders
+38%
Come build with us

Two founders.
Now 4,218 teams.

Live in 4 minutes. No credit card. Cancel anytime, keep your data.

Joined this week
RM
Ridgewell Mortgages
Berlin · upgraded to Scale
Maison & Co.
Paris · migrated from Wati
FO
Formas Studio
São Paulo · 12 seats